DELIVERY AND TIME

Run delivery with clear ownership and process gates, with time captured in the flow.

Bring engagements, actions, time, and approvals onto one customer record, so delivery truth
carries cleanly into WIP and invoicing.

Works with your existing Salesforce org, or bundled if you are not using Salesforce.

DELIVERY SHOULD CREATE CONFIDENCE, NOT EXPLANATIONS

When delivery and time live outside the operating record, governance weakens. Work drifts, time comes in late, and billing becomes a stitching exercise.

Common Pain Points

  1. Work slips because owners and gates are unclear
  2. Time is captured late or coded inconsistently
  3. Scope changes happen but aren’t governed
  4. Status reporting is manual and unreliable
  5. Finance finds problems at month end

THE HANDOVER

DELIVERY THAT SURVIVES

Engagement plans, tasks, change control, and time capture stay tied to the customer record and billing rules, so delivery and finance work from the same truth.

core features

Engagement plans and
work management

Run delivery with structured plans, actions, and ownership that match how services teams operate.

Milestones, gates,
and approvals

Make gates explicit and route approvals when required, so work doesn’t drift.

Time capture
in the flow

Capture time and allocations against the engagement structure, with guided coding and controls.

Risks, issues,
and change control

Capture decisions and changes with governance so scope and margin are protected.

Status reporting from delivery truth

Draft consistent updates from structured delivery data, not memory.

From kickoff to billing-ready delivery

01

Kick
off clean

Start from clear scope, roles, and billing model.

02

Plan
and own

Assign tasks, milestones, and owners in the flow.

03

Control
change

Track risks and changes, with approvals when required.

04

Capture
the work

Log time against the right engagement items.

05

Hand over
cleanly to billing

Carry delivery truth into WIP and invoicing with traceability.

Expected

Outcomes

Expected

Outcomes

Fewer delivery surprises

Clear ownership and gates reduce late shocks.

Higher time discipline

Fewer late timesheets and cleaner coding.

Cleaner WIP

WIP reflects real delivery activity, not rework.

More defensible invoices

Invoices align to delivered work and governed rules.

Frequently Asked Questions

Do we have to replace our existing delivery tools?

Not necessarily. Replace overlapping tools to simplify and cut cost, or keep what you need while DAY ONE governs billing and finance in one place.

Can we support different delivery styles?

Yes. Different engagement patterns can be supported without losing governance.

How does time approval work?

Approvals can be applied by role, thresholds, and policy, when required.

How does this connect to invoicing and WIP?

Time and delivery activity stay linked to the engagement and billing rules, so WIP and invoices are traceable.

What size teams benefit most?

Works for all sizes, but mid-sized teams benefit most where complexity starts to punish margin and billing.